Innovate Baits: Shipping and Payment.

Delivery
All delivery dates are given in good faith but are subject to all matters beyond the control of the Company: including acts of God, strikes, lockouts and delay by suppliers. Delivery will normally be next working day from the clearance of payment. If we are out of stock you will be notified by e-mail and given an approximate delivery date. Small items may take 3-4 days. No payment will be taken until goods are ready to be dispatched.

Postage (UK Customers)

Weekend delivery available only to 20 radius at a cost of ?10.00 minimum charge.

Small items and goods up to 1 kilo ?4.95. Orders over 1 kilo up to a maximum of 30 kilo ?6.95 (Interlink). .
FREE P+P FOR ORDERS WITH A VALUE OF ?175 OR MORE (UK Only).
The pricing structure outlined above takes into account the possible number of items and in the case of bait supplies, the accumulated weights that may be encountered.

From time to time ?INNOVATE BAITS? will promote products with free postage, if additional non promotional items are purchased at the same time as long as the total weight doesn?t exceed 20 Kilos the whole order will remain Postage FREE.

Postage / Shipping (Questions)
If you have any questions / queries on any of our Postage and Shipping information please contact us on

Tel/Fax: +44 01767683045
Steve Mobile: 07878330297

Guarantee
All items are subject to the manufacturers guarantee (Usually 12 months). All goods sold comply with current legislation and consumers are reminded that these items and conditions do not affect your statutory rights.

Defective or Faulty Products
If you believe that the goods you have purchased are defective at any time please report this as soon as possible to our customer services. If the goods are within the manufacturers guarantee period we will arrange to repair, replace or credit the goods as per the manufactures guarantee. It may be necessary to inspect the goods. Should this inspection prove the fault to be the result of customer misuse then our normal service charge will apply.

Privacy Policy
?INNOVATE BAITS? use the information supplied by you through the ordering/registration page to process and fulfill your order. We may also use it to tell you about changes to our services, inform you of special offers and new product offerings that we think may be of interest to you. If you purchase an extended warranty, your details will be passed to ?INNOVATE BAITS?, for the purpose of administering the warranty. Unless the law requires it this information will not be supplied to any other third party. Should you have any questions you wish to ask concerning your privacy please contact us.

Please Contact us if you have any queries:

Tel: +44 (01767652906)
Fax: +44 (01767683045)
Steve Mobile 07878330297

Approved:

Postage, Shipping & Returns V.2 (5/1/09)

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